We offer a wide range of medical supplies and equipment including masks & PPE, mobility equipment, diagnostic devices, therapy products, orthopedic support items, and diabetes care supplies. Browse our catalog to see our complete selection.

Yes! We offer wholesale pricing for bulk orders. Contact our wholesale team at support@virtualmedicalshop.net or call 1-409-908-7567 for special pricing and account setup. Minimum order quantities may apply.

Standard Shipping: 3-7 business days for $7.99 (free on orders over $50)

Expedited Shipping: 1-3 business days for $9.99-$14.99

Free shipping on all orders over $100. Visit our Shipping Information page for more details.

We primarily ship within the United States (all 50 states). We do offer international shipping to select countries. Please contact us for details about international shipping to your location.

Once your order ships, you'll receive an email with a tracking number and carrier information. Use the tracking number on the carrier's website to monitor your delivery progress in real-time.

We offer a 30-day return policy on most products. Items must be in original condition with all packaging and documentation intact. You'll need a Return Merchandise Authorization (RMA) number. Visit our Warranty & Returns page for complete details.

Refunds are typically processed to your original payment method within 5-7 business days of approval. Processing time may vary depending on your financial institution.

Most products come with a minimum 1-year manufacturer warranty against defects in materials and workmanship. Warranty coverage varies by product. Check individual product pages for specific warranty details.

We accept all major credit cards and payment methods at checkout. For large orders or special financing inquiries, please contact our team to discuss options.

Email: support@virtualmedicalshop.net

Phone: 1-409-908-7567

Hours: Monday - Friday, 8 AM - 6 PM EST

You can also use our contact form to send us a message.

Yes. We use SSL encryption for all transactions and maintain strict security protocols to protect your personal and payment information. Please review our Privacy Policy for complete details about how we handle your data.

Take photos of the damaged package and contents, then contact us immediately. We'll file a claim with the carrier and send a replacement or refund at no additional cost.